when i went out earlier to buy the ingredients for my chicken parmigiana ... i couldn't help but notice the Christmas tree displayed inside our neighbor's home... it seems like yesterday we spent our Christmas in Pagbilao. It was a very special, happy and meaningful Christmas. I am glad I was able to spend it with Rico's family.
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it has been a tradition for our family to spend Christmas together. even after daddy's death, we make it to a point to spend this special time with each other. it's a time for our family to give love and share our blessings with each other
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of course.. this blog won't be complete with my early christmas list... (yun yon eh..)
presenting :)
initial list that i could think of... might change but then rockband , qwerty phone , nice pair of earrings will stay... and of course WORLD PEACE......
ang sabi ni mayumi.. kelan edi noong ..
7:34:00 PM
0 bulong
1. Use 5 whys always. Also STAR is applicable even in your daily life... not only in coaching :) hahahaha
2. I will always be a daddy's girl and Rico's spoiled bratty significant other...no matter what :) hahaha
3. Assumption is indeed the mother of all fuck ups.
4. Smile in your calls, it will increase your CSAT. This was part of the very first action plan i got from my very first team lead in cvg. And it really did helped.... A LOT!
5.Being offline for more than 1 month is not fun. - June 2005 was the lowest, saddest part of my convergys life. I was not doing anything. My CSAT was a mess and they asked me to go on offline. I feel sooo unproductive. I felt that i was not needed by the company, I almost resigned but thanks to the encouragement of my tl and om i didn't.
6. When applying for a position make sure to prepare for the interview, I mean really prepare.- I applied 3 times for the team lead post in cvg, first was December 2004 (yep I was not even a regular employee yet!) for an account in Alabang, I was able to go to the final interview , 2nd was in 2007 , this was the scariest of them all... last application was April of 2007 (after months and months of preparation I decided to apply then I got in!).
7. You deserve a break. It has always been a tradition for me to get something fancy every year . I discovered that :
iPOD photo is one of the coolest thing on earth (2004/2005)
one must really learn to love onself. Do not let yourself rot in a relationship that you know it's not doing any good for you. (2005)
digicam is a must (2006)
Disneyland is indeed one of the happiest place on earth (2007)
pink clamshell phone is the most kikay thing one could have (2007)
nintendo wii and flatscreen tv : perfect combination (2008)
8. There really is a career in the call center business. The last five years of my life i have inched myself up to the career ladder of cvg. From TSR to DCA to QSp to TL. Last July 16 I was promoted to being a TL2. And I am soo glad that I was given a chance to prove what I can do for the company :) I have learned a lot and And i hope to spend more years here.
9. PBCOM tower has a lot of experience to offer it's tenants. Even after experiencing an earthquake , numerous rallies / anti gloria - chacha campaigns ,and a supertyphoon inside the buidling , PBCOM still offers the best view of Metro Manila . I love staying in the office during Saturdays and Sundays , specifically in the afternoon,, I love the view, I love the calmness and peacefulness that it brings to me. I love the fireworks display during the new year.
10. Expect the Unexpected.
I never expected to fall in love with the kindest most loving and patient man I know,,, but now we are approaching our 4th year together. Who would think that we were never really that close to beging with... :)
I never expected that I'll handle the BEST team in PBCom but I did.
I never expected that I'll received that call last October 16 2005 from my tita informing me that daddy passed away already while I am on AUTO IN.
I never expected to be friends with the most wonderful people I have ever met in my life.
I never expected to stay in CVG for more than 2 years.
I never expected that I'll be on the dayshift... but then again we are :)
I never expected to be this happy BUT I AM.
The five years was indeed a roller coaster ride , fun and exciting. I have cried , laughed , daydreamed and stressed myself out A LOT during the last half of a decade but it's all good. I have met a lot of people , they come and go but they will all hold a special place in my heart.
Probably this is the best time to say thank you to Sir Eric for giving me a chance to sign the Job offer that I declined in the first place. If not for him then my life wouldnt be as happy and as exciting and contented as it is right now...
ang sabi ni mayumi.. kelan edi noong ..
11:34:00 PM
0 bulong
1. I think I am a spoiled brat... Rico says so :) hahaha
2. I totally am a SARAH GERONIMO FAN. If someone's gonna say something bad about her , that someone will be on my BAD SIDE LIST ... ndi ko na friend yun!.
3. I am a Methodist. My kids will be Methodist whatever Rico says.
4. I sing... I may joke about it but I do..
5. I don't know how to swim .
6. I don't know how to ride the bike either... looser!
7. I passed UPCAT... yes I did. There were only 4 people from our school who passed UPCAT.. the valedictorian , the salutatorian , the 1st honorable mention and me... was I even in the Top 10 of the class.. I don't think so... hehehe
8. I entered PLM coz my mom told me so. She said it would be cost efficient for our family if I attend PLM than UP..... PT was their choice, Masscomm was mine... now I sometimes wonder what could have happened if I am a PT today ... ???
9. I love travelling. 2-3 Out of town trips a year is a must!
10. I enjoy watching TV series... Gossip Girl . Ugly Betty and The Big Bang Theory.. a must download every week.. FrIends... all time pick me upper!
11. The only korean novela that I watched , cried and laughed with are... Princess Hours.. Lovers in Paris and Meteor Garden.
12.I've never been to a dentist until I had my braces. That was the only time that I agreed to see a dentist. But come to think of it . I am toooo tamad to see my ortho !
13. I developed my love for coffee when I was in college. Late night / Overnight study sessions , coffee is a must.. as well as RX 93.1
14. The first and last time that I am gonna ride a roller coaster was last June 2007 , Space Mountain HK Disneyland... For now... y? I don't like , enjoy riding roller coasters... Log Jam carry PA!
15. I am easy to get along with. If I don't like you I won't talk to you. If you talk to me , I might respond but I won't open up a conversation with you.
16. I am a teritorial person.
17. I cry A LOT.
18. If we can't settle down in Bataan (which is impossible!), I am now considering Quezon Province as a place to raise my kids.
19. While writing this I am now thinking that I am a boring person...
20. I have allergic rhinitis , sinusitis and probably asthma.. all given to me by my MOM.
21. I declared every 21st of February as a HOLIDAY. Ever since , I don't really go to school and work during that day. I think this year is different.
22. I don't like celebrating Valentine's day. Probably because my birthday is just a week after. Flowers are cheaper, every valentine's gift is already on sale by that time.
23.We plan to get hitched this year or early next year. But then I want to get a car also this year... car ? wedding? car? wedding? ... hmmmm CAR!
24. I collect starbucks bearista bears.. That's the first collection that I have for myself... Thanks to Rico.
25. My kids will be named Francesca Loiuse and Peter Enzo. ang sabi ni mayumi.. kelan edi noong ..
12:02:00 AM
1 bulong
